Jobs at X-FAB

The X-FAB Group - about 4,000 employees - is the leading analog/mixed-signal foundry manufacturing silicon wafers for analog-digital integrated circuits (mixed-signal ICs). X-FAB customers benefit from high-performance technologies, excellent technical design and prototyping services; and fast, easy and flexible foundry access worldwide.

Customer Service Representative

Corbeil-Essonnes, France

Your missions:

  • Operational management of a portfolio of X-FAB customers,
  • Build a strong relationship with customers,
  •  Represent the customer's interests throughout the supply chain.
  • Communicate on a daily basis to ensure their needs are taken into account,
  • Receive, interpret and respond to orders and sales forecasts,
  • Monitor the execution of the order book in liaison with internal players and other Group entities.
  • Guarantee proper execution of contracts and specific requests,
  • Work to maximize customer orders based on sales forecast data,
  • Integrate new customers: implement customer requirements internally on the basis of contracts,
  • Coordinate the introduction of new products: manage prototypes.
  • Understand and transcribe information from the Supply Chain and Scheduling departments.
  • Participate in continuous improvement projects.

Your profile:

  • Degree: Bac+5 (Master II, engineering school,...) with a specialization in supply chain, customer relations,
  • Experience: Beginners accepted with initial experience in customer relations in an industrial environment (internship/apprenticeship),
  • Having developed a strong customer orientation and excellent interpersonal skills, you'll be able to interface with different entities, both internally and externally,
  • Confident in your abilities, you are able to work with the information at your disposal.
  • Fluent English (reading, writing, speaking), advanced Excel skills and knowledge of an ERP (e.g. Microsoft AX).

Contact person : Rymaine Guerra

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